Corporate Units
 

Information Systems Division

Aims

The aim of the Department's Information Systems Division (ISD) is to implement IT development and investment programs, in order to support the business strategies of the Department.

The Information and Communication Technology Strategy

The context of ISD's work is set by the Information and Communication Technology (ICT) Strategy (DCMNR ICT Statement of Strategy 2005-2007 This links to a PDF document updated December 2005) . This Strategy is accompanied by a Current State Assessment document (ICT Strategy Current State AssessmentThis links to a PDF document).

According to this Strategy, ISD will focus on the following two main themes which are aligned to the Department's overall business objectives set out in it's new Statement of Strategy :

  • Change Leadership
  • Deriving value from investments in ICT

The Department should be seen to take a lead in the application of communications technology.

Systems implemented by ISD should adopt leading practice in the discipline to which they are addressed. This will contribute to efficiency and effectiveness.
In most cases, systems will contain a GIS [Geographical information Systems] element.  In this regard, follow this link to view the Department's GIS Strategy 2005 - 2008 This links to a PDF document.

Click here for the Departments previous ICT Strategy 2003-2005. This links to a Microsoft Word Document

The broad functions of ISD are as follows:

Technical Infrastructure:

The Technical Infrastructure team is responsible for providing and maintaining the Department's network services including security, email, Internet access, file and print services, as well as hardware such as PCs, servers, printers etc.

Information Society:

This is our development team focusing on building sectorial projects in the context of the Government's Information Society Action Plan This links to a PDF document . Some central projects are Minerals Administration and Programme Support (MAPS), Integrated Fisheries (IFIS), Corporate Data Model (CDM), Coastal Zone Administration System (COZAS), Integrated Petroleum Administration System (IPAS), Corporate Vessel Register (CVR), SafeSeasIreland (SSI) and a Sea Fisheries Portal.

Service Delivery:

The Service Delivery Section maintains the Helpdesk whose purpose is to help all IT users of the Department  and represents the single point of contact (or the 'principal operational interface') between staff and the IS Division.  Service Delivery acts as a focal point for reporting incidents and making service requests. The general objective is to aid in the restoration and continuity of IT services as quickly and smoothly as possible with minimum disruption to the business.

Business Systems:

This team supports the business systems of DCMNR (internet, intranet, Flexi, FOI, FMS etc) provides IT services to the WEDGE team, to the webmaster, to divisions who need a web presence, and to the development team. They also coordinate ISD's communication (including their presence on the intranet and internet).


 






 

 

Department of Communications, Energy and Natural Resources29-31 Adelaide Road, Dublin 2, Ireland
Tel +353-1-6782000 Fax +353-1-6782449
Version: 4.1