The Department is committed to maintaining and improving its commitment to, and delivery of the highest standards of quality customer service. This commitment is reflected in the Department's Statement of Strategy 2011-2014, Towards 2016 Action Plan, and in our Customer Charter.
Corporate Support Unit is responsible for Quality Customer Service in the Department. We have prepared guidelines for our customers on our complaints and appeals procedures. If you require any clarification on these procedures or if you have any queries relaing to the services we provide to our customers, please contact the Department's Customer Service personnel (contact details below). We welcome your comments, suggestions and views on any aspect of our service.
Tel: +353 1 6782023
Tel: +353 1 678 3084