|
Number |
Service for which this number is reserved |
Specific conditions attached to the right of use for this number |
|
116000 |
Name of service:
Hotline for missing children
Description:
The service (a) takes calls reporting missing children and passes them on to the Police; (b) offers guidance to and supports the persons responsible for the missing child; (c) supports the investigation. |
Service continuously available (i.e. 24 hours a day, 7 days a week, nation-wide). |
|
116006 |
Name of service:
Helpline for victims of crime
Description:
The service enables victims of crime to get emotional support in such circumstances, to be informed about their rights and about ways to claim their rights, and to be referred to the relevant organisations. In particular, it provides information about (a) local police and criminal justice proceedings, (b) possibilities of compensation and insurance matters. It also provides support in finding other sources of help relevant to the victims of crime. |
Where the service is not continuously available (i.e. 24 hours a day, 7 days a week, national-wide), the service provider shall ensure that information about availability is made publicly available in an easily accessible form, and that during periods of unavailability, callers to the service are advised when the service will next become available. |
|
116111 |
Name of the service:
Child helplines
Description:
The service helps children in need of care and protection and links them to services and resources; it provides children with an opportunity to express their concerns, talk about issues directly affecting them and contact someone in an emergency situation. |
Where the service is not continuously available (i.e. 24 hours a day, 7 days a week, national-wide), the service provider shall ensure that information about availability is made publicly available in an easily accessible form, and that during periods of unavailability, callers to the service are advised when the service will next become available. |
|
116117 |
Name of the service:
Non-emergency medical on-call service
Description:
The service directs callers to the medical assistance appropriate to their needs, which are urgent but non-life-threatening, especially, but not exclusively, outside normal office hours, over the weekend and on public holidays. It connects the caller to a skilled and supported call-handler, or connects the caller directly to a qualified medical practitioner or clinician.. |
Where the service is not continuously available (i.e. 24 hours a day, 7 days a week, national-wide), the service provider shall ensure that information about availability is made publicly available in an easily accessible form, and that during periods of unavailability, callers to the service are advised when the service will next become available. |
|
116123 |
Name of the service:
Emotional support hotlines
Description:
The service enables the caller to benefit from a genuine human relationship based on non-judgemental listening. It offers emotional support to the caller suffering from loneliness, in a state of psychological crisis, or contemplating suicide. |
Where the service is not continuously available (i.e. 24 hours a day, 7 days a week, national-wide), the service provider shall ensure that information about availability is made publicly available in an easily accessible form, and that during periods of unavailability, callers to the service are advised when the service will next become available. |